Product Specialist managing technical lifecycle, market positioning, and application support for Magnesia - Spinel Bricks in cement applications. Requires deep product knowledge and cross - functional collaboration.
About the role
- Senior Product Consultant shaping business goals and strategies for Caterpillar Drills. Empowering teams to deliver maximum value through insights and recommendations in the Mining and Construction sectors.
Responsibilities
- Step into the dynamic role of a Senior Product Consultant for Caterpillar Drills —a position where your insights, decisions, and recommendations directly shape the division’s business goals and long‑term leadership.
- Serve as the critical connection between the Product Value Stream and Regional Go‑To‑Market Sales Teams, ensuring alignment, clarity, and collaboration across the organization.
- Empower Cat and Dealer sales teams to achieve their targets and help customers get maximum value from their Cat Drills.
- Influence and execute the New Product Introduction (NPI) process and represent Resource Industries (RI) on the Product Value Stream (PVS) NPI team.
- Define and communicate global critical customer requirements and product functional specifications that guide the Drill product development pipeline.
- Shape the future of Cat Drills and make a lasting impact.
- Work closely with customers, dealers, and internal teams to understand real‑world challenges, solve problems, and ensure Cat machines deliver unmatched value on every jobsite.
- Be the “Go to person” for issues related to achieving sales plan (Pricing, Product, availability, coverage).
- Execute the Commercial and Marketing NPI workstream deliverables within given NPI programs.
- Manage and remain up to date with new industry trends, changing technology and regulations affecting the competitive environment.
- Act as the Value Selling champion for Drills ensuring the competitive position of Cat Drill products can be communicated and demonstrated in the sales process to meet customer needs and win.
- Develop and deploy product application and value selling training to Cat, Dealer and customer audiences.
- Consult with Cat, Dealer and Customer stakeholders on machine selection, operation and application.
Requirements
- Engineering, commercial, or product support experience is essential for success in this role.
- Familiarity with NPI processes and how we partner with Dealers is critical.
- Demonstrated commercial expertise will set top candidates apart and place you at the top of our list.
- Demonstrate creativity, foresight, business judgment and outstanding machine application or marketing/distribution knowledge.
- Knowledge of the critical customer requirements, values and practices that align customer needs and satisfaction to business decisions and ability to leverage that information in creating customized customer solutions.
- Knowledge of Caterpillar products, services and go to market approach; ability to apply knowledge of product and services to diverse situations.
- Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations.
- Must have ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences.
- Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization, with Dealers and clients in a constructive and collaborative manner.
- Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
- Experience in heavy equipment, mining and/or construction, with direct exposure to Caterpillar Drills and applications across mining, quarry, and large construction projects.
Benefits
- Domestic relocation assistance is available
- Professional growth opportunities, including leadership programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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