Client Service Specialist II at Emory University's Campus Services. Resolving facilities related concerns and collaborating with clients in a hybrid work environment.
About the role
- Client Services Associate at TBK Bank providing financial transactions and exceptional customer service. Fostering customer loyalty and identifying cross-selling opportunities while maintaining high standards.
Responsibilities
- Profile new and existing customers, suggesting tailored products/services.
- Provide exceptional customer service, exceeding expectations.
- Open new accounts, ensuring accuracy and timely documentation.
- Assist with Stop Payments, Debit Card Orders, and more.
- Take initiative to resolve customer issues and provide prompt feedback.
- Help maintain customer goodwill and contribute to branch goals.
- Professionally refer customers to various bank departments.
- Safeguard customer info, adhere to regulations, and maintain security.
- Process transactions while maintaining accurate records.
- Contribute to local community and bank-sponsored events.
Requirements
- High school diploma or GED
- At least 18 years old
- 6 to 12 months of bank teller experience preferred
- Customer service experience
- Sales or cross-selling experience
Benefits
- Medical
- Dental
- Vision
- Paid Time Off
- 401k and much more.
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