Client Support Senior at CLA assisting clients with BILL software and ensuring effective solution resolution. Engaging with clients to address needs and improve service outcomes.
About the role
- Client Support Senior KYC Analyst ensuring compliance and client confidence in the finance industry. Collaborating with stakeholders to manage KYC processes and documentation reviews.
Responsibilities
- Collaborate with customers, members and colleagues on KYC processes.
- Perform documentation reviews for a portfolio of clients.
- Liaise with Corporate Clients, Support teams, Compliance, Risk, Legal, and Finance.
- Analyze, synthesize and provide feedback on all due diligence.
- Manage relationships of a wide array of stakeholders globally.
Requirements
- 5+ years of KYC/Compliance experience in the Finance industry.
- Knowledge of BSA/AML, and other AML regulatory policies, with strong understanding of AML typologies.
- Expert understanding of banking industry and banking and lending products.
- Legally authorized to work in the United States on a full-time basis.
- Ability to travel regionally, up to 35%.
Benefits
- Medical, Dental and Vision plan coverages effective on your date of hire.
- 401(k) plan participation starts on your date of hire, with a 50% match on the first 6% contributed for US Employees.
- An additional 3% Safe Harbor contribution and up to 3% annual Discretionary Profit Sharing contributions.
- Generous paid time off program: up to 20 days of vacation time, 5 days additional time off, 7 sick days, and 11 US holidays annually.
- Support for community contributions through Dollars for Doers, Helping Hands, and Gift Matching programs.
- Hybrid working model promoting both productivity and personal well-being.
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