Hybrid Account Manager

at Teya

• Job title: Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Budapest, Hungary

About the role

• Account Manager managing client relationships and expanding service offerings for Teya, a payment and software service provider. Fostering client loyalty and ensuring satisfaction through strong partnerships and insights.

Responsibilities

• Build and maintain strong, long-term relationships with clients to foster trust and ensure customer satisfaction.
• Identify opportunities for upselling, cross-selling, and expanding service offerings to maximize account potential and revenue.
• Develop and implement strategies to maintain client loyalty, minimize churn, and foster long-term partnerships.
• Track and analyze account performance, providing regular updates and reports to clients on key metrics and outcomes.
• Gather client feedback and share insights with relevant teams to inform product development, service improvements, and customer-focused strategies.

Requirements

• Proven experience in account management, sales, customer service, or a similar role.
• Familiarity with managing multiple accounts and meeting revenue targets.
• Proficiency with CRM software (e.g., Salesforce, HubSpot) and other account management tools.
• Basic knowledge of data analysis and reporting tools like Excel, Google Sheets, or BI software.
• Strong verbal and written communication for client presentations, emails, and internal collaboration.
• Flexibility to adjust strategies and approaches based on client needs or market changes.
• Ability to prioritize tasks, manage multiple accounts, and meet deadlines consistently.
• Experience in upselling, cross-selling, and identifying growth opportunities within accounts.
• Strong relationship-building abilities to maintain and grow client trust and satisfaction.
• Self-motivation, accountability, and a proactive attitude in managing client relationships and responsibilities.

Benefits

• AYCM Sporting Pass with access to hundreds of sports facilities across the country;
• Office snacks every day;
• Meal Voucher;
• Monthly Travel Pass;
• Health Insurance;
• Friendly, comfortable and informal office environment.