About the role

  • General Manager leading operational performance in a multi-concept hospitality venue. Responsible for guest experience, team management, and financial results in Nashville, TN.

Responsibilities

  • Oversee daily operations across all three concepts, ensuring consistent execution and guest satisfaction
  • Maintain brand standards, service expectations, and operational flow across bowling, food, and beverage
  • Ensure facilities, equipment, and systems are maintained to company and safety standards
  • Act as the primary escalation point for operational issues and guest concerns
  • Recruit, hire, train, develop, and retain management and hourly teams
  • Establish clear expectations, accountability, and performance standards
  • Coach managers and key leaders through regular check-ins and performance reviews
  • Own P&L performance, including labor management, COGS, controllables, and profitability
  • Ensure a seamless and elevated guest experience across all touchpoints
  • Maintain food safety, alcohol service, and workplace safety standards
  • Uphold cleanliness, organization, and inspection readiness at all times

Requirements

  • 5+ years of General Manager or senior leadership experience in hospitality, entertainment, or food & beverage
  • Proven experience managing multi-revenue-stream or multi-concept operations
  • Strong understanding of labor management, cost controls, and P&L accountability
  • Experience leading both FOH and BOH teams
  • High level of organization, professionalism, and decision-making ability
  • Comfortable working nights, weekends, and holidays as business demands

Benefits

  • Health insurance
  • Professional development
  • Paid time off

Job title

General Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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