Digital Content Administrator managing content uploads in Content Management Systems for a lifestyle and concierge service company. Collaborating with project managers and ensuring accuracy across platforms.
Responsibilities
**Overview**
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there?
As a Digital Content Administrator, you will support the content team by managing and uploading content on our Content Management Systems (CMS). You will collaborate with the Digital Content Project Manager to make sure tasks are completed on time and to a high standard. Your main duties include daily CMS administration, uploading content inventories, gathering and organizing data, and troubleshooting system errors. You will help achieve daily goals, ensure content is current across platforms, and handle multiple languages within the CMS. Maintaining accuracy and efficiency in all content management activities is essential. You will also work closely with the Content, Product, and Proposition teams.
Requirements
**EDUCATION/EXPERIENCE: **
A Matric qualification with 2 years of experience in digital administration is required. Tertiary education is a plus.
Essential skills include experience with online CMS systems and strong Excel abilities, particularly in handling large datasets. Advanced Excel skills are considered an advantage.
**ROLE SPECIFIC COMPETENCIES: **
Record of success in Digital Content Administrator managing content uploads and CMS administration.
Knowledge and expertise in digital content management and CMS systems.
Demonstrated ability to drive accuracy and efficiency in content management tasks.
Ability to promote best practices in digital content administration.
Strong organisational, communication, and time management skills.
Experience in working with large datasets and troubleshooting system errors.
Microsoft Office (Excel, Word, PowerPoint)
Benefits
Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
***Rewards designed around you:***
A **competitive salary** depending on experience
**Flexible work arrangements** including Hybrid work possibilities; with up to 60% Home Office.
**Paid time away from work**. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
**Paid Sabbaticals**. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
**Extra Rewards.** Lucrative Ten Loyalty Rewards program.
**Remote Working Holidays** - possibilities to Travel and Work!
**Employee Discounts**. Access to lots of great travel and entertainment discounts as our clients’ members would!
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