Module Lead managing pension payroll module implementations across client projects at TELUS Digital. Leading a team to deliver high-quality compliance-driven payroll solutions in a hybrid work environment.
Responsibilities
Lead and manage the pension payroll module implementation across multiple concurrent client projects
Oversee the complete pension payroll configuration lifecycle, from requirements gathering through testing and deployment
Manage and mentor a team of Business Analysts and Configuration Specialists, providing technical guidance and professional development
Analyze complex client business requirements and translate them into detailed functional and technical specifications for pension payroll systems
Review and validate functional specifications, test cases, and configuration decisions prepared by team members
Establish and enforce best practices for pension payroll configuration, testing, and documentation standards
Conduct comprehensive testing and quality assurance on pension payroll configurations, including payroll calculations, benefit accruals, deductions, and compliance validations
Perform end-to-end testing of payroll processes, from data validation to final payroll output and reconciliation
Collaborate with Project Managers, Client Managers, Technical Architects, Infrastructure teams, and other module leads to address project requirements and dependencies
Maintain and validate configuration data across pension payroll modules, ensuring accuracy, completeness, and regulatory compliance
Provide escalation support for complex technical issues and client-specific requirements
Develop and maintain release metrics, reporting dashboards, and KPI tracking for module performance
Participate in and lead process improvement initiatives to enhance configuration, testing, and release management methodologies
Drive adherence to project SLAs, defined workflows, and quality standards across the module
Plan and allocate tasks in project management tools (ADO), monitor progress, and ensure timely completion
Conduct code reviews and validate configurations against requirement artifacts
Support knowledge management by documenting best practices, lessons learned, and creating training materials for the team
Participate in resource planning and capacity management for the pension payroll module
Act as subject matter expert (SME) for pension payroll domain within the organization
Coach team members on pension payroll regulations, compliance requirements, and system capabilities
Requirements
6-8 years of experience in pension payroll, benefits administration, or related IT implementation roles
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
Knowledge of pension payroll domain, including payroll calculations, benefit accruals, deductions, pension fund management, and compliance requirements
Proficiency in SQL for data validation, testing, and reporting
Advanced working knowledge of pension payroll systems
Strong expertise in configuration management practices, tools, and methodologies
Intermediate to advanced skills in programming languages such as JavaScript, HTML, CSS for custom configurations and troubleshooting
Experience with ETL tools and data integration platforms
Strong understanding of regulatory compliance requirements in pension and payroll (e.g., ERISA, IRS regulations, state-specific requirements)
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