About the role

Analista de Faturamento managing billing operations to ensure compliance with legal requirements and client specifics. Collaborating with internal teams for effective process management.

Responsibilities

Issue tax invoices (Notas Fiscais) for products, services, returns, shipments, commodatums (loan-for-use), RMAs, tests and other applicable modalities;
Verify contracts, purchase orders, sales orders, acceptance letters and other documents supporting billing;
Analyze and validate tax information with the responsible area (taxation, CFOP, withholdings, classifications);
Support contract management and administration when stages linked to billing are involved;
Monitor billing pending items and support the accounts receivable cycle when necessary;
Interact with internal departments (Sales, Tax, Logistics, Planning, Procurement, Finance and Operations) to align information;
Perform checks and close orders/projects prior to final billing;
Complete, monitor and update internal controls (Excel, ERP, dashboards);
Support continuous improvement, automation and standardization initiatives for billing processes;
Collaborate on continuous process improvements to drive greater efficiency, compliance and quality of results;
Prepare and send reports to clients;
Send negative certificates (certidões negativas) to clients;
Create contract records in the ERP;
Create/Update customer records;
Create/Update product records;
Submit/post invoices on clients' portals;
Record incoming invoices;
Prepare and send documents for signature;
Analyze and assist with client requests.

1 to 3 years of professional experience in activities related to the role;
Bachelor's degree completed or in progress (Business Administration, Accounting, Economics or related fields);
Operational processes – Understand administrative routines, workflows and process optimization;
Experience with Microsoft Office (Excel, Word, Outlook) – Excel is especially important for data control and reporting;
Problem analysis and resolution – Ability to identify issues and suggest improvements;
Organization and time management – Ability to handle multiple tasks simultaneously without missing deadlines;
Good communication – Essential for interacting with different areas of the company and with clients;
Teamwork – Ability to collaborate and support colleagues on a day-to-day basis;
Intermediate English.
NICE TO HAVE:
Experience with TOTVS ERP;
Knowledge of CRM platforms, Power BI and automation tools;
Courses in the tax/fiscal area.

Health insurance
Dental insurance
Meal allowance
Transportation allowance
Life insurance
SESC partnership
ACATE partnership
Flexible benefits: at Teltec we offer flexibility for employees to allocate benefits according to their preferences across the following categories: meal, food, health, education and mobility;
Reduced working hours for breastfeeding/new mothers: we have a policy to support mothers who need to balance work and baby care by offering reduced hours for breastfeeding;
Tuition assistance program (postgraduate, MBA, specializations);
Foreign language scholarship program;
Runtec program: incentives to encourage employees to participate in sports competitions;
Momento Conectar: a program offering practical physical activity classes aimed at improving employees' quality of life;
Hybrid work model to enjoy the best of both remote and in-office work;
Coffee, fruit and snacks available;
100% subsidy for technical certifications;
Perks club: includes partnerships with Conexa Saúde, Psicologia Viva Conexa, Wellhub (Gympass) and Feirinha da Caju;
Birthday day off;
Employee referral program with bonuses for successful hires;
Benefits may vary by location, contract type and/or be subject to change due to the annual budget.