Senior Manager leading a team of testing consultants for Workday solutions across UKI, DACH, South and Nordics regions. Focusing on validating configurations and ensuring client satisfaction in testing lifecycles.
About the role
- Workers' Compensation Team Manager leading claims management team including incapacity specialists at Telstra. Providing operational support and maintaining Telstra's Comcare self-insurance license.
Responsibilities
- Develop, lead and grow an established workers’ compensation team to deliver exceptional service
- Manage the team’s performance, productivity, capability and talent
- Oversee the end-to-end claims management practices of the team to ensure its correct and aligned to Telstra’s obligations under the SRC Act
- Partner with the BUs to ensure consistent and robust solutions are delivered with fair and equitable outcomes for employees and Telstra, in line with our Values and the SRC Act
- Ensure best practice and proactive case management to reduce the human and financial costs
- Meet or exceed all license key performance indicators (LKPIs) as set by Comcare
- Develop system documentation to meet compliance obligations of Telstra’s W/Comp self-insurance license
- Provide W/Comp advice and monitor and report progress against W/Comp targets and performance indicators
- Develop an understanding of BU operations and key operational periods (e.g. financial year end reporting)
- Work with leadership team and peers to ensure consistent messaging and application of W/Comp processes and standards
- Reduce the human and financial costs of claims by ensuring the team proactively manage their claims and achieve safe and sustainable outcomes.
Requirements
- Solid experience in managing a team in a large, complex organization
- Experience in a senior workers compensation role
- Expert knowledge and proven experience in the interpretation and application of workers’ compensation legislation
- Experience in developing and executing annual plans
- Experience in partnering and influencing senior stakeholders – internal and external
- Broad knowledge of commercial, technical and legal W/Comp issues
- Demonstrated ability to perform in high-pressure, deadline critical situations
- Key stakeholder management
- Experience in dealing with complex W/Comp issues
- Experienced in working in a proactive early response environment
- Tertiary qualifications in finance, HR, business, H&S or other relevant discipline - Highly desirable qualifications
- Formal qualifications in allied health (e.g. degree, post graduate studies or significant equivalent experience)
- Previous experience in self-insurance in Commonwealth
Benefits
- Performance-related pay
- Access to thousands of learning programs so you can level-up
- Global presence across 22 countries; opportunities to work where we do business.
- Purchased annual leave scheme
- Additional Telstra day off
- Additional 30% off Telstra products and services
- Toolkit provided (laptop + mobile phone + plan paid for)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Product Office Engagement Lead at TD enhancing customer trust and developing internal talent through communication and training initiatives. Managing vendor relationships for content delivery.
Manager, Legal Support Services at McCarthy Tétrault requiring 10 years of experience in professional services. Responsible for team management and operational excellence in legal support.
Manage Employment Services department in Beaverton, Oregon. Responsible for tracking, communication, and growth in employment services.
Regional Business Manager managing sales teams for BD's diagnostic solutions. Leading initiatives in a hybrid work environment across North Carolina and Maryland.
IT - Produktionsmanager ensuring the secure operation of Workplace infrastructure for financial services firm. Involves collaboration, IT - Provider management, and compliance with regulations.
Gulf Coast Manager leading trenchless construction operations for regional infrastructure projects. Managing project delivery, client relationships, and business development in the Gulf Coast region.
Lean Manager at GROHE contributing to Lean Production principles and process optimization. Collaborating with teams to implement sustainable Lean methodologies in production.
Service Cluster Manager overseeing Microsoft 365 Messaging & Voice Services for Carl Zeiss AG. Managing team responsibilities and ensuring compliance and governance across services.
Manager of Internal Audit overseeing audit activities within Corporate Functions at Sun Life. Managing complex audits and leading client meetings with a focus on project management and internal control assessment.