Sales Support Representative providing service to customers at TaskUs. Resolving customer issues via phone, email, and chat to enhance customer experience.
About the role
- Retail Sales Consultant providing outstanding customer service in Telstra Retail Stores. Identifying customer needs and delivering tailored telecommunications solutions with an iconic Aussie brand.
Responsibilities
- Provide outstanding customer service to Telstra customers
- Deliver an exceptional in-store customer journey
- Empower customers by identifying their telecommunications needs
- Stay updated on the latest tech and gadgets
- Support and solution for customers through consultative service
Requirements
- The ability to easily build a connection with a variety of new and existing customers
- An appetite to quickly develop customised solutions for customers
- A drive to reach (and exceed!) sales targets and KPIs
- The hunger to learn and grow within the role (and beyond!)
- A positive and resilient approach to customer service within a busy environment
- Experience in a customer-facing role
Benefits
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave – do it your way!
- Unlimited access to 17000 learning programs – something for everyone!
- Monthly performance rewards and recognition programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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