Specialist managing billing operations at Latham & Watkins, handling client invoicing and compliance with regulations. Collaborating within the Global Finance team to ensure efficient billing processes.
About the role
- Senior Revenue Operations Analyst at Tecnofit integrating data and processes to drive growth for fitness segments. Collaborating across CS, Sales, and Marketing for operational excellence.
Responsibilities
- We are seeking a Senior RevOps Analyst to work strategically to support and evolve our revenue engine.
- Integrate data, processes, tools and rituals across Customer Success (CS), Sales and Marketing, ensuring operational flow, predictability and alignment between teams.
- Build and maintain forecasts for churn, revenue, operational capacity and team allocation.
- Map, redesign and optimize CS, Support, Onboarding, Sales and Marketing processes with a focus on efficiency, predictability and scalability.
- Administer and optimize tools such as SenseData, Freshdesk, HubSpot/Salesforce, Data Studio, scorecards, among others.
- Lead structural improvements, including reducing noise and improving adoption and usage across teams.
Requirements
- Bachelor's degree (completed).
- Experience in Customer Success operations, RevOps or analytical roles in SaaS companies.
- Strong knowledge of SaaS metrics (MRR, ARR, Churn, LTV, LTV/CAC, Cohorts, Health Score, NPS, etc.).
- Experience with CRM, Helpdesk and Customer Success tools (HubSpot, Salesforce, Freshdesk, SenseData, etc.).
- Experience with data visualization tools (Data Studio, Power BI, Tableau).
- Advanced proficiency in Excel/Google Sheets (modeling, dashboards, automations).
- Knowledge of ETL processes, SQL or integration tools is a plus.
Benefits
- Meal allowance: R$43.00 per day (employee contribution of only R$1 per month!) and paid during vacation as well 🎉
- Health plan (Unimed): no co-payment and available during the probation period, with premiums paid by Tecnofit 🩺
- Dental plan (DentalUni): available during the probation period with no cost to the employee 🦷
- Childcare assistance via reimbursement 👶🏻
- Life insurance: Allianz Seguros 🚩
- Gazeta do Povo club membership!
- Commuting allowance (optional): up to 6% payroll deduction. Note we operate in a hybrid model (3 days per week in the office) 🚌
- Perks & snacks: we have our Uneed and KUK shops in the office! For Tecnofitters who work onsite, we also offer fruit salad, coffee, tea and more! ☕ 🍎
- Physical and mental health support: reimbursements for physical activities and adventures, as well as psychological, psychiatric and nutrition consultations 🏃🏽
- TotalPass: to boost your fitness routine 🏋️♀️
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
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