Revenue Officer managing patient accounts and health fund claims at St Vincent's Health Australia. Reporting to the Revenue Team Leader, handling financial and billing inquiries in a hybrid role.
About the role
- Senior Manager, Revenue Operations optimizing systems and strategy for Jiko's market growth. Aligning departments and improving revenue generation through data and technology.
Responsibilities
- Own and evolve the company’s Revenue Operating Model, aligning Sales, Marketing, Customer Success, Product, Finance, and the C-suite around measurable revenue outcomes.
- Optimize our GTM tech stack, including our Salesforce instance and integrations with adjacent systems.
- Reimagine Rev Ops for the AI era by embedding AI-driven enrichment and intelligent automation into core business processes to increase efficiency, signal quality, and decision velocity.
- Shape commercial strategy and execution through scalable GTM planning, forecasting frameworks, operating cadences, and governed performance standards (KPIs, pipeline integrity, and data definitions).
- Build and run deal desk processes, tools, and policies, including our CPQ system, DealHub.
- Analyze deal performance and pricing trends, providing guidance on non-standard requests to accelerate revenue generation.
- Establish a trusted single source of truth across GTM systems.
- Utilize strong analytical skills to investigate root-cause revenue discrepancies, perform data reconciliations, and build automated tracking solutions.
Requirements
- 5-7+ years of experience in Revenue Operations, Sales Operations, or a related operational role within a fast-growth, venture-backed B2B Financial or SaaS startup
- Hands-on experience managing a modern GTM tech stack (e.g., Salesforce, Apollo, CPQ, Planhat, Intercom) as well as AI and BI tools
- Highly analytical with the ability to move from raw data to strategic recommendations
- Experience designing and enforcing commercial governance frameworks, pipeline standards, QBR frameworks, KPI scorecards, and executive reporting
- Executive communication skills with proven experience partnering with GTM leaders and presenting complex insights to C-suite executives
- An ownership mindset with the ability to think from first principles, iterate quickly, and work comfortably through ambiguity in a fast-paced environment.
- Exceptional communication skills and experience engaging sophisticated stakeholders.
- Highly diligent, detail-oriented, and process-driven.
Benefits
- Opportunity to grow within a high-potential startup
- A collaborative, international and mission-driven team
- Modern tech stack and agile ways of working
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