Hybrid Director of Sales – Support

at // TECHYSCOUTS

• Job title: Director of Sales – Support
• Job type: Full Time
• Experience level: Lead
• Salary: $120,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Los Angeles, United States

About the role

• Director of Sales and Support leading account management and sales strategy at TECHYSCOUTS agency. Overseeing growth, client relations, and innovative sales initiatives in a hybrid role.

Responsibilities

• Design and build //TECHYSCOUTS’ Account Management department from day one, establishing team structure, workflows, hiring plans, and a sales and service model that scales.
• Lead and grow a team of aggressively sales-focused Account Managers who serve as the primary point of contact for clients across all significant needs — taking a strategic, consultative approach to both service delivery and revenue generation.
• Drive outbound sales efforts to acquire new e-commerce and SMB clients, leveraging your existing network and developing new pipeline through referral partnerships, events, and direct outreach.
• Develop and execute an account-based sales strategy to maximize revenue and retention from the company’s existing client base.
• Lead company-wide training initiatives to align //TECHYSCOUTS staff with the new sales and service model, fostering a unified commercial culture across the organization.
• Collaborate closely with leadership on a new vertical-focused marketing plan designed to generate inbound leads and provide the credibility needed to support the Account Management team’s sales efforts in the field.
• Bring a strong perspective on org structure, hiring, and department formation informed by high-growth agency experience; align with leadership across the org on key policies, procedures, training and workflows.
• Represent //TECHYSCOUTS at industry events, conferences, and networking opportunities; support and potentially lead event-based sales and marketing initiatives.
• Work cross-functionally with our delivery, product, and marketing teams to ensure client success and create feedback loops that improve our offerings.
• Contribute to the development and execution of innovative sales campaigns, including contests, raffles, sweepstakes, and performance-based outreach initiatives.
• Monitor sales performance metrics, pipeline health, and client retention KPIs; report regularly to the COO and leadership team with clear insights and action plans.

Requirements

• 10+ years of experience in sales, account management, or business development, including at least 3–5 years in an agency environment.
• Proven track record of building and leading high-performance sales or account management teams, ideally in a high-growth agency or digital services company.
• Deep, established network of SMB relationships in need of digital marketing, web development, SEO, paid media, or CRO services.
• Broad and current knowledge of the digital marketing landscape, including web development, SEO, paid media, and conversion rate optimization.
• Experience developing and executing consultative, account-based sales strategies with measurable revenue outcomes.
• Strong leadership and coaching skills with the ability to recruit, develop, and retain top commercial talent.
• Entrepreneurial mindset — comfortable with ambiguity, energized by building something new, and capable of operating with minimal infrastructure and bureaucratic bloat.
• Excellent communication and presentation skills, with the ability to represent //TECHYSCOUTS credibly to senior stakeholders at client organizations.
• Experience managing remote teams and thriving in a distributed work environment.
• Only USA-based candidates with the legal ability to work in the US can be considered at this time.

Benefits

• Competitive base salary of $120,000 plus significant commission and bonus opportunity, with huge upside tied directly to the growth you drive.
• Full health and retirement benefits plus an unlimited PTO policy.