Credit & Risk Intern supporting credit assessments and analyzing financial data in a fintech environment. Gaining hands - on exposure to the credit and risk team while preparing insights and reports.
About the role
- Senior Consultant in Governance, Processes, and GMO responsible for BPO diagnostics and strategic recommendations for decision-making in Brazil.
Responsibilities
- Lead the development of an executive-level assessment of the BPO and bodyshop landscape
- Conduct a high-level diagnosis of the BPO and bodyshop environment
- Develop a centralized contract map for executive reporting
- Conduct interviews with business areas and stakeholders, acting in a requirements-analyst capacity
- Map critical AS-IS processes that impact contractual decisions
- Link operational indicators to the processes performed
- Identify opportunities to internalize services within the Shared Services Center (CSC)
- Identify opportunities to optimize scope, automate processes, leverage AI, and achieve efficiency gains
- Prepare executive status reports, Organizational Change Management (OCM) plans, and project timelines
- Support the definition of next steps, including potential extension into the implementation phase
Requirements
- Bachelor's degree in Business Administration, Engineering, Economics, IT, or a related field
- 5–8 years of hands-on experience in consulting, governance, process management, or Organizational Change Management (OCM)
- Strong experience in organizational diagnosis and process mapping
- Ability to structure and synthesize unstructured information
- Experience working in complex, loosely structured environments
- High autonomy, strong technical confidence, and a consultative posture
Benefits
- 5 days of scheduled leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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