Advisory role focusing on risk management and transformation projects at PwC. Collaborating with teams to implement governance, management strategies and lead complex programmes.
About the role
- Technology Coordinator at Evertec managing change processes and daily IT application operations. Requires fluency in English and strong governance experience in a hybrid role.
Responsibilities
- Support the end-to-end change management process, including change requests
- Impact analysis documentation
- Approvals and tracking
- Ensure all changes comply with internal procedures, audit requirements and governance rules
- Coordinate change schedules and communications between technical and business teams
- Maintain accurate records in change management systems (e.g., ITSM tools)
- Support the day-to-day management of business and IT applications
- Maintain documentation, inventories and application lifecycle records
- Manage risks, dependencies and compliance requirements related to applications
- Prepare, organize and maintain: process documents
- Approval forms
- Evidence for audits and compliance
- Ensure accuracy and consistency in reports, spreadsheets and tools
- Use AI tools to: automate repetitive administrative tasks
- Improve efficiency in documentation and reporting
- Support workflow optimization
- Work collaboratively with AI agents and automated routines, following established guidelines
- Identify simple processes that can be automated and propose improvements
Requirements
- Knowledge of IT change management and/or application support concepts
- Experience with: documentation; forms; and operating in process-heavy environments
- Familiarity with ITSM tools, ticketing systems or workflow platforms (preferred, not required)
- Knowledge of programming languages, AI tools, automation or digital assistants
- Strong attention to detail and organizational skills
- Comfortable working with policies, procedures and bureaucratic environments
- Ability to follow structured processes while seeking efficiency improvements
- Good written and verbal communication skills
- Willingness to learn and grow in a technology governance environment
- Degree in Technology, Information Systems, Business Administration or related fields
- Native or fluent English
Benefits
- Meal voucher or food allowance
- Flexible benefits (Flash)
- Health insurance
- Partners for psychological, legal, financial and nutritional support (CLUDE, C4LIFE and ASQ)
- Psicologia Viva
- Dental coverage
- Childcare assistance
- Support for children with special needs
- Fertility assistance
- Extended maternity and paternity leave
- Commuter allowance or Home Office allowance (for telework contracts)
- Gympass (Wellhub) and TotalPass
- Flexible working hours
- Life insurance
- Partnership club (employee discounts)
- Partnership with Sesc
- Just dress – no dress code
- Birthday day off
- Education grant (education incentive program)
- PPR (profit-sharing) or bonus – based on achievement of targets and results
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Data Governance Engineer shaping mission data governance by leading modernization efforts for national security clients. Collaborating with stakeholders to implement data management strategies.
Senior Data Governance Engineer at Booz Allen leading modernization efforts for mission data governance. Collaborating with stakeholders to implement data strategies supporting national security efforts.
Manager overseeing regulatory compliance management as an SME for TD's Business Banking. Leading a team and managing governance and control programs for effective risk management.
Sustainability & Risk Intern assisting with ESG regulatory compliance and sustainability data management. Engaging with cross - functional teams in Amsterdam to promote supply chain resilience.
Head of Risk leading Wallee Group’s Risk function in a fast - growing payment company. Driving risk management aligned with business goals and regulatory compliance.
Head of Fraud and Risk leading strategy and execution at First Circle, a FinTech company transforming access to credit for SMEs in the Philippines.
Data Quality Risk Supervisor conducting independent assessments of data quality risk frameworks at the Group. Collaborating with various stakeholders within a hybrid work environment.
Model Risk Manager overseeing model risk throughout the lifecycle while ensuring regulatory compliance. Collaborating across departments to manage risks and enhance decision - making in financial services.
Business Unit Risk Liaison strengthening risk management culture across business units at Regions. Collaborating with senior leaders and risk management for identifying and assessing risks.