Field Operations Industry Expert collaborating on safety best practices and training for utility operations. Developing work standards and ensuring compliance in workforce performance.
About the role
- Operations Support Manager driving network performance and reporting at automotive rental company. Analyzing data insights for operational improvements across multiple locations.
Responsibilities
- Analyse operational and performance reports to identify efficiency opportunities and support profitability improvement.
- Support Health & Safety compliance across the network, preparing branches for audit visits.
- Lead weekly network performance calls and track progress against KPIs.
- Partner with Regional Managers on reporting and performance delivery.
- Conduct quarterly branch audits and present findings to Station Managers.
- Develop and deliver operational improvement plans based on performance insights.
- Assist with reporting automation in partnership with the Business Analysis function.
- Maintain fuel, pricing, forecasting and resource planning reports.
- Manage month-end operational submissions and coordinate with station teams.
- Support budget planning across revenue and cost lines.
- Deliver project work across operations and change initiatives.
- Assist with onboarding, training support and the rollout of digital training tools.
- Provide occasional branch staffing assistance if required.
- Deliver ad-hoc reporting to the Operations Director.
Requirements
- Excellent data analysis and reporting ability (automotive rental experience an advantage)
- Face paced experience from Retail, Grocery, hospitality, FMCG or similar
- Knowledge of reporting tools such as Google Sheets/Slides
- Lean Six Sigma or process improvement exposure beneficial
- Experience working cross-functionally with stakeholders to deliver results
- Strong operational knowledge with understanding of P&L metrics
- Effective communicator with the ability to influence without direct authority
- Highly organised, proactive and detail-driven
- Experience owning or supporting business projects and improvement initiatives
Benefits
- Competitive salary + performance bonus
- 22 days annual leave
- Company vehicle
- Pension (employer matched)
- Medical refund scheme
- Life assurance
- Hubex discounts platform access
- Enhanced maternity & paternity benefits
- Sick pay scheme
- Bike to Work scheme
- Employee Assistance Programme
- Career progression + continuous development support
- Flu vaccination voucher
Job title
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