Learning Experience Consultant at TaskUs delivering instructional design for training programs. Focused on learner-centered training solutions and collaborating with key departments.
Responsibilities
Provide instructional design services to Implementations, Project Management, Client Services, Consultancy and Product-Specifics Training (PST)
Analyze learning needs
Conduct audience, context, content, and available performance analysis when determining a design for a particular project
Gather data for analyses
Determine required skills and competency levels for learners/participants
Collaborate with SMEs, stakeholders and other key departments
Identify training objectives and performance targets
Define instructional design strategy
Scope/outlining training content
Build training curriculum/lesson plans
Write storyboards/scripts
Design facilitator and participant guides
Facilitate Train-the-Trainer (T3)/Knowledge Transfer (KT) sessions
Create knowledge and skills assessments
Evaluate learning effectiveness
Discover and implement techniques to drive online learning adoption and content usage
Lead small projects by initiating meetings, communicating risks and following up on agreed deadlines
Requirements
Bachelor’s degree or equivalent in Instructional Design or closely related course
A master's degree in Instructional Design, Distance Education or Educational Technology is a plus
3-5 years designing learner-centered training programs and developing related training materials
3-5 years conducting learning needs analyses to identify situations addressable by training solutions
Working knowledge of adult learning, instructional design, and evaluation principles and practices
Drafting measurable training goals and learning objectives (in all three learning domains)
Developing appropriate learning assessment strategies and instruments
Technology literate; can easily work with new software (e.g., media development tools, office suite, and other web applications)
Understanding of functionalities of courseware authoring tools (e.g., Adobe Captivate, Articulate Storyline)
Experience with E-Learning design principles, practices, and platforms (LMS)
Benefits
competitive industry salaries and comprehensive benefits packages
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