Onsite Learning Experience Consultant

Posted 3 hours ago

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About the role

  • Learning Experience Consultant at TaskUs delivering instructional design for training programs. Focused on learner-centered training solutions and collaborating with key departments.

Responsibilities

  • Provide instructional design services to Implementations, Project Management, Client Services, Consultancy and Product-Specifics Training (PST)
  • Analyze learning needs
  • Conduct audience, context, content, and available performance analysis when determining a design for a particular project
  • Gather data for analyses
  • Determine required skills and competency levels for learners/participants
  • Collaborate with SMEs, stakeholders and other key departments
  • Identify training objectives and performance targets
  • Define instructional design strategy
  • Scope/outlining training content
  • Build training curriculum/lesson plans
  • Write storyboards/scripts
  • Design facilitator and participant guides
  • Facilitate Train-the-Trainer (T3)/Knowledge Transfer (KT) sessions
  • Create knowledge and skills assessments
  • Evaluate learning effectiveness
  • Discover and implement techniques to drive online learning adoption and content usage
  • Lead small projects by initiating meetings, communicating risks and following up on agreed deadlines

Requirements

  • Bachelor’s degree or equivalent in Instructional Design or closely related course
  • A master's degree in Instructional Design, Distance Education or Educational Technology is a plus
  • 3-5 years designing learner-centered training programs and developing related training materials
  • 3-5 years conducting learning needs analyses to identify situations addressable by training solutions
  • Working knowledge of adult learning, instructional design, and evaluation principles and practices
  • Drafting measurable training goals and learning objectives (in all three learning domains)
  • Developing appropriate learning assessment strategies and instruments
  • Technology literate; can easily work with new software (e.g., media development tools, office suite, and other web applications)
  • Understanding of functionalities of courseware authoring tools (e.g., Adobe Captivate, Articulate Storyline)
  • Experience with E-Learning design principles, practices, and platforms (LMS)

Benefits

  • competitive industry salaries and comprehensive benefits packages
  • inclusive environment
  • positive impact on the community
  • internal mobility
  • professional growth

Job title

Learning Experience Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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