Store Manager overseeing daily operations, staff management, and customer service at a coffee shop. Responsible for financial performance, inventory control, and ensuring customer standards are met.
Responsibilities
Responsible for managing daily operations, including staff management, inventory control, financial performance and ensuring that all customer service standards are met
Recruit, train and mentor coffee shop staff to maintain company standards and promote a positive environment
Provide ongoing coaching and development to ensure high performance and engagement
Review store environment and key business indicators within store to identify problems
Requirements
Minimum of 3 years’ experience in retail or food and beverage management role
Willingness to work flexible hours including weekends and holidays as needed
Comfortable using POS systems and scheduling software
Understanding of budgeting, sales tracking and inventory management
Demonstrated commitment to exceptional customer service
Strong leadership, communication and organizational skills
Proven leadership and organizational skills
Excellent verbal and written communication skills
Strong work ethic; ability to problem solve
Physical requirements of standing for extended periods and processing shipment up to 30lbs
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