Sales Associate assisting customers in their styling choices and showcasing Kate Spade products. Provide warm customer service and manage sales transactions.
Responsibilities
Greet our guests with warm welcome, exuding confidence and knowledge about the product
Exhibit active listening and ability to ask high value follow up questions
Infuse brand and product knowledge to suggest and showcase products
Collaborate with the guest to offer styling advice and suggest add-ons to create a complete look
Use interpersonal savvy to interpret visual cues and overcome objections
Encourage the guest to step outside of their comfort zone and have fun with our products
Guide the guest to purchase decision and facilitate check-out through relationship development and exhibiting product knowledge ensuring a seamless process
Perform operational tasks to ensure the business continues to run smoothly from keeping the stockroom tidy, to running the POS system
Requirements
Professional selling skills and exceptional interpersonal and communication skills
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