Sales Associate II at Coach responsible for customer service and driving sales. Upholding brand commitment and building lasting customer relationships in retail setting.
Responsibilities
Understands organizational objectives and makes decisions that align with company priorities.
Takes ownership and is committed to delivering results.
Creates personal sales and clienteling strategies in partnership with the management team.
Demonstrates Coach’s Selling and Service expectations at all times.
Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
Maintains a clean and tidy selling floor at all times.
Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures.
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds.
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