Onsite Assistant Store Manager

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About the role

  • Assistant Store Manager delivering sales results and employee mentorship at Coach. Managing operational efficiencies while developing team's performance and customer relations.

Responsibilities

  • Demonstrates a high level of business acumen; delivering sales results through employee development and mentorship
  • Embodies a strategic mindset to deliver operational efficiencies
  • Develops sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales
  • Holds the management team accountable for personal productivity and management contribution
  • Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
  • Resolves customer issues in a timely manner while being solution-oriented and forward thinking
  • Ensures all daily tasks are completed without negatively impacting service of Coach standards
  • Evaluates performance of all team members and provides consistent and timely feedback

Requirements

  • 1 to 3 years of previous management experience in a luxury retail service environment preferable
  • Possess current knowledge of fashion trends and competition in the marketplace
  • High school diploma or equivalent; college degree preferred
  • Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
  • Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
  • Ability to execute at a fast pace
  • Ability to communicate effectively with customers and team
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays

Benefits

  • Health benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • 401(k) savings plan
  • Paid time off for wellness needs and vacations
  • Discounts on certain products and incentive compensation

Job title

Assistant Store Manager

Job type

Experience level

Junior

Salary

$19 - $38 per hour

Degree requirement

High School Diploma

Location requirements

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