Assistant Store Manager delivering sales results and employee mentorship at Coach. Managing operational efficiencies while developing team's performance and customer relations.
Responsibilities
Demonstrates a high level of business acumen; delivering sales results through employee development and mentorship
Embodies a strategic mindset to deliver operational efficiencies
Develops sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales
Holds the management team accountable for personal productivity and management contribution
Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
Resolves customer issues in a timely manner while being solution-oriented and forward thinking
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Evaluates performance of all team members and provides consistent and timely feedback
Requirements
1 to 3 years of previous management experience in a luxury retail service environment preferable
Possess current knowledge of fashion trends and competition in the marketplace
High school diploma or equivalent; college degree preferred
Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Ability to execute at a fast pace
Ability to communicate effectively with customers and team
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays
Benefits
Health benefits (medical, dental, vision)
Life insurance
Disability insurance
401(k) savings plan
Paid time off for wellness needs and vacations
Discounts on certain products and incentive compensation
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