Customer Service Representative coordinating client requests and proposals for Vomela Companies. Responsible for documentation, order processing, and customer interactions across various business units.
About the role
- Customer Service Advisor providing resolutions for banking customers via multiple channels. Enhancing digital capabilities and collaborating with internal teams for accurate service delivery.
Responsibilities
- Provide resolutions for customer queries via multiple communication channels
- Enhance the bank's digital capabilities
- Execute work requirements accurately and on time
- Support internal teams including sales and risk management
Requirements
- Background in customer service, retail, or hospitality
- Empathy and dedication for helping people
- Ability to work 5 days per week including some weekends
- Collaboration skills with internal stakeholders
- Familiarity with digital communication channels
Benefits
- Pension plan
- Private medical insurance
- Life insurance
- Income protection
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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