Client Service Manager leading a highly engaged team focused on excellent customer outcomes at Barclays. Driving performance and developing business plans based on customer needs and insights.
Responsibilities
Lead and develop a highly engaged team.
Build and maintain team’s capability to deliver excellent customer outcomes.
Act as an ambassador for Barclays externally and internally.
Day to day running of the business, using internal and external insights to develop an effective business plan.
Collaborate closely with other functions/business divisions.
Consult on complex issues; provide advice to People Leaders to support resolution of escalated issues.
Requirements
Previous experience in managing a team/leadership role.
Banking/financial service background.
Strong understanding of risk.
Exposure to Change and Transformation.
Stakeholder management.
Experience in payments.
Benefits
Programas de reconocimiento • Oportunidades de desarrollo profesional
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