Hybrid Project Manager

at TailWind Voice & Data

• Job title: Project Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $70,000 - $85,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Minnetonka, United States

About the role

• Project Manager overseeing large-scale and small-scale projects in telecommunications. Leading project execution and client communication while ensuring timely and quality delivery.

Responsibilities

• Manage a wide variety of projects, from large-scale cabling, construction, and roll-outs to smaller engagements and repair requests.
• Develop and execute detailed project plans, reports, and frameworks to ensure smooth project delivery.
• Provide guidance and project process frameworks to Jr. Project Managers, ensuring best practices and efficiency.
• Communicate project updates, scope changes, and issues to clients clearly, professionally, and in a timely manner.
• Identify, coordinate, and manage the resources necessary to complete each project.
• Place and manage orders with suppliers, equipment rental companies, and warehouse for equipment and materials as part of assigned projects.
• Maintain accurate records of dispatches, materials orders, equipment rentals, warehouse orders, and other project-related activities within the TailWind customer management system.
• Assist with the check-in/check-out process for TailWind's onsite technicians and provide guidance regarding scope of work and other job questions.
• Ensure project documents are complete, processed, and stored appropriately, and manage deliverables via document management systems.
• Ensure timely and accurate submittals to finance for customer invoicing.
• Efficiently move between unrelated tasks, prioritize when necessary, and manage time effectively.
• Some travel may be involved based on client needs.

Requirements

• 3+ years of infrastructure project management experience, especially with large clients.
• Understanding of the Telecommunications Industry.
• Hands-on field technician experience is a plus.
• Excellent verbal and written communication skills.
• Proven ability to work independently and collaboratively in a team setting.
• Ability to work flexible hours, including late-night cutovers if necessary.
• Strong customer service orientation and ability to develop and maintain strong client relationships.
• Proficiency with Microsoft Office suite of PC tools.
• Strong work ethic, integrity, and a positive attitude.
• High energy and the ability to work at a fast pace.

Benefits

• Medical
• Dental
• Vision
• Company Sponsored Basic Life Insurance
• 401K Matching
• Voluntary Life Insurance
• Short Term and Long Term Disability
• Hospital Confinement
• Accident
• Specified Disease
• Teladoc services with unlimited virtual visits
• PTO and 4 hours of birthday PTO
• Paid holidays and floating holidays