Hybrid Project Manager, Surety Solutions

Posted 13 hours ago

Apply now

About the role

  • Project Manager leading cross-functional projects to improve operational effectiveness in Intact’s Surety business. Managing projects across operations, technology, and client experience.

Responsibilities

  • Lead the end-to-end management of projects that enhance operations, technology adoption, and workflow efficiency.
  • Develop charters, schedules, milestones, and workplans aligned to Surety Solutions priorities.
  • Track deliverables, manage risks, and escalate issues proactively.
  • Partner with leaders and teams across Surety, Operations, Technology, and Analytics.
  • Ensure projects are aligned with business needs and communicate progress to senior management.
  • Act as a connector between front-line users, managers, and technical teams.
  • Analyze current workflows to identify pain points and improvement opportunities.
  • Implement lean processes and automation tools to simplify and accelerate delivery.
  • Support change management efforts to ensure adoption of new practices and systems.
  • Define success metrics (e.g., cycle times reduced, error rates lowered, adoption rates improved).
  • Provide timely updates, dashboards, and executive reporting.
  • Ensure initiatives deliver measurable impact to the Surety Solutions team.

Requirements

  • Bachelor’s degree in Business, Operations, or related field.
  • Insurance and/or Surety industry knowledge.
  • 5+ years of relevant project management experience, preferably in financial services, insurance, or operations.
  • PMP, Agile, or Lean Six Sigma certification an asset.
  • Strong communication, facilitation, and stakeholder management skills.
  • Proven ability to deliver projects on time and with measurable outcomes.
  • Comfort with technology (e.g., Salesforce, Power BI, workflow tools) is a plus.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
  • No Canadian work experience required; however, must be eligible to work in Canada.

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Job title

Project Manager, Surety Solutions

Job type

Experience level

Mid levelSenior

Salary

CA$94,200 - CA$115,200 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job