Project Manager leading cross-functional projects to improve operational effectiveness in Intact’s Surety business. Managing projects across operations, technology, and client experience.
Responsibilities
Lead the end-to-end management of projects that enhance operations, technology adoption, and workflow efficiency.
Develop charters, schedules, milestones, and workplans aligned to Surety Solutions priorities.
Track deliverables, manage risks, and escalate issues proactively.
Partner with leaders and teams across Surety, Operations, Technology, and Analytics.
Ensure projects are aligned with business needs and communicate progress to senior management.
Act as a connector between front-line users, managers, and technical teams.
Analyze current workflows to identify pain points and improvement opportunities.
Implement lean processes and automation tools to simplify and accelerate delivery.
Support change management efforts to ensure adoption of new practices and systems.
Provide timely updates, dashboards, and executive reporting.
Ensure initiatives deliver measurable impact to the Surety Solutions team.
Requirements
Bachelor’s degree in Business, Operations, or related field.
Insurance and/or Surety industry knowledge.
5+ years of relevant project management experience, preferably in financial services, insurance, or operations.
PMP, Agile, or Lean Six Sigma certification an asset.
Strong communication, facilitation, and stakeholder management skills.
Proven ability to deliver projects on time and with measurable outcomes.
Comfort with technology (e.g., Salesforce, Power BI, workflow tools) is a plus.
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
No Canadian work experience required; however, must be eligible to work in Canada.
Benefits
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
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