Expert administrative advisor leading strategic initiatives and serving as a subject matter expert at Desjardins. Involves influencing large - scale initiatives and solving complex organizational problems.
About the role
- Assistant for Customer Service & Administration at Sylter Swim Academy, ensuring smooth operations and excellent customer experience. Engage in management tasks and support development in a leisure sports environment.
Responsibilities
- Ensure the smooth operation of our platform and the various hotel locations.
- Manage availability and process bookings on our platform promptly and efficiently.
- Provide daily support to our customer service team, ensuring an excellent customer experience.
- Actively acquire and sell available swim sessions to new and existing customers.
- Actively support maintaining and improving the functionality of our service platform.
- Develop and expand our Sylter Kids swim course offerings.
- Regularly liaise with swim instructors to ensure smooth operations for instructors, hotels and customers.
Requirements
- Completed commercial apprenticeship or a degree in business administration, tourism, or an equivalent qualification.
- Experience in operations management, ideally in the leisure, tourism or sports sector.
- High level of organizational skills and self-initiative.
- Excellent communication skills and a strong service orientation.
- Fluent German language skills, both written and spoken; English skills are an advantage.
- Proficient with MS Office and common booking platforms, and competent in using other computer software.
- Driver's license and the ability to travel as needed.
Benefits
- A motivated team and an inspiring work environment.
- The opportunity to actively contribute to the development and growth of the Sylter Swim Academy.
- Attractive terms and opportunities for professional development.
- Unique workplace with a high quality of life on the beautiful island of Sylt.
- A beautiful workspace with views of the Rantum basin.
- Flexible working hours available by arrangement.
- We do not provide staff accommodation on Sylt or in Hamburg.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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