Client Engagement Manager overseeing retail client development strategies across West Coast stores. Driving retention and acquisition through exceptional relationship management in luxury fashion industry.
About the role
- Júnior CRM Analyst enhancing client and team experiences through HubSpot. Focus on optimizing client communication and improving CRM processes in a rapidly growing fintech company.
Responsibilities
- Conduct weekly client meetings to monitor implementations and improvements in HubSpot
- Configure tasks and basic automations (workflows, forms, lists, and pipelines) in the Marketing, Sales, and Service modules
- Provide technical support to clients, resolving questions and issues with a consultative approach
- Maintain governance and organization of HubSpot accounts and databases
- Support client education and training, promoting autonomy and best practices
- Document learnings and propose continuous improvements in CRM operations.
Requirements
- Prior experience with HubSpot, especially in the Marketing, Sales, and Service modules
- Experience with CRM implementation, configuration, or governance
- Basic knowledge of automations and workflows in HubSpot
- Strong verbal and written communication skills
- Ability to understand client issues and propose appropriate solutions
Benefits
- Bradesco Health Insurance Plan
- Porto Seguro Dental Plan
- Life insurance
- Meal allowance on Swile card
- Transport allowance based on days commuting to the office
- Annual bonus or profit-sharing (PLR), subject to internal policy
- Discount partnerships with Wellhub, TotalPass, and Zenklub
- Birthday day off
- Suno Black subscription for you and your first-degree relatives
- Bull Plan — Status Invest
- Exclusive institutional partnerships
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Campaign Manager driving customer engagement by managing various campaigns in a modern banking environment. Collaborating with CRM teams and enhancing operational efficiency through data - driven decisions.
Senior employee managing campaigns for customer engagement in the banking sector. Overseeing implementations and collaborating with CRM analytics and customer service teams.
Senior Customer Engagement Consultant at TransUnion managing premium client relationships. Delivering operational and strategic support for fraud prevention solutions across various industries.
CRM Associate managing CRM operations and analytics to support Hayfin Capital Management's Private Credit team. Collaborating with investment and data technology teams to optimize internal processes.
Senior Customer Success Manager guiding clients through their Proofpoint journey to maximize product value. Collaborating with cross - functional teams to enhance customer experience in cybersecurity solutions.
Key Account / Customer Success Manager focused on strategic development of customer partnerships in a digital marketing agency. Managing a portfolio and ensuring high satisfaction through active collaboration.
Customer Support Specialist helping German SMEs through effective use of finance software. Onboarding clients and resolving queries via chat and phone support.
Customer Success Manager at Evident managing client accounts and driving adoption strategies for a tech startup tackling third - party risk management.
Client Success Manager responsible for driving client satisfaction in investment banking. Collaborating with internal teams to enhance client adoption, retention, and success.