Hybrid Manager, Global Digital Channels – Insights & Performance

Posted 3 days ago

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About the role

  • Manager for Global Digital Channels driving insights and performance metrics to optimize engagement strategies at Sun Life. Leading digital analytics and fostering continuous improvement across digital channels.

Responsibilities

  • Develop and implement a comprehensive framework for measuring digital channel performance
  • Create a global center of excellence for digital channel performance and insights
  • Define industry-standard key performance indicators (KPIs)
  • Conduct competitive insights benchmarking
  • Lead cross-functional projects to enhance our data collection, analysis, and visualization capabilities

Requirements

  • 8+ years of experience in digital analytics and/or data science
  • Bachelor's degree in a quantitative field (e.g., Statistics, Computer Science, Economics); Master's degree preferred
  • Relevant certifications (e.g., Adobe Analytics, Certified Web Analyst) are a plus
  • Hands-on experience with leading analytics platforms (e.g., Adobe Analytics) and data visualization tools (e.g., Tableau, PowerBI)
  • Proficiency in SQL, Python, or R for advanced data analysis and modeling
  • Strong project management capabilities, with experience leading cross-functional teams

Benefits

  • Health insurance
  • Flexible Benefits
  • Professional development opportunities
  • Hybrid work environment
  • Employee well-being programs

Job title

Manager, Global Digital Channels – Insights & Performance

Job type

Experience level

SeniorLead

Salary

CA$80,000 - CA$128,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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