Store Manager at Lids overseeing retail store performance and training team members for success. Responsible for driving sales results, managing store operations, and ensuring customer satisfaction.
Responsibilities
Manage the store’s hiring strategy
Assist the market’s Authorized Trainer in coordinating onboarding
Engage team members by creating a fun and productive environment
Drive team engagement by ensuring team members are provided recognition
Lead and execute Selling 101 strategy to achieve key performance indicators (KPIs)
Resolve customer feedback and address issues in the moment
Manage team’s compliance within the scheduling and payroll process
Drive overall store product strategy
Requirements
A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.
Established ability to produce sales results while minimizing loss.
Proven supervisory skills, with capacity to deliver training material and assess retention.
Strong interpersonal and communication skills.
Ability and willingness to travel overnight for training and/or business meetings.
Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
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