Director of Strategy and Communications responsible for driving strategic initiatives and internal communications for digital priorities at Sun Life. Leading a high-performing team to shape and execute strategic vision.
Responsibilities
Drive strategic initiatives and lead internal communications efforts to advance Sun Life's digital and technology priorities
Support the development and implementation of strategic initiatives aligned with Sun Life Canada's technology and digital transformation goals
Collaborate with senior leadership to translate strategic vision into actionable plans and integrated roadmaps
Lead portfolio management for key initiatives, establishing metrics and governance processes
Identify opportunities and prioritize initiatives based on business impact and client needs
Develop and maintain an operating calendar for strategic planning activities
Create and execute a comprehensive internal communication strategy that showcases the DCTS transformation, innovation and execution success
Oversee key internal communications and storytelling initiatives with compelling narratives and content
Fuel employee engagement through strategic and innovative internal communications
Oversee planning of key events for the DCTS team
Lead the use of new communication channels
Lead and develop a high-performing team of communications and strategy professionals
Foster a culture of innovation, collaboration, and continuous learning
Collaborate with cross-functional teams to ensure alignment and prioritization of strategic initiatives and communication efforts, with the employee experience top of mind.
Develop and maintain strategic partnerships with key stakeholders and external partners
Requirements
Experienced Communications leader with internal communications and multi-channel expertise
Strong business acumen and understanding of technology trends and industry best practices
Strong storytelling skills and an eye for graphic design to support the delivery of impactful communications campaigns
Self-starter with a proactive ability to initiate integrated communications plans, to own execution and measure results across multiple channels
A proven strategic ability to lead a team to plan, prioritize and collaborate with cross-functional teams to meet tight deadlines and deliver measurable results
Ability to manage and coach team members to help them grow and develop
10 or more years of experience in communications and strategy roles, with at least 5 years in a leadership capacity
Bilingual (English, French)
Understanding of technology trends and digital transformation
Experience in developing engaging digital internal content strategies
Experience with multimedia communications, including video or graphic design
Experience with preparing executives for a variety of speaking engagement styles (e.g., panel, keynote, breakout facilitation)
Familiarity with Agile/Digital leadership environments
Bilingualism (French, English, both oral and written) is required as the position includes managing French and English-speaking staff (Quebec and outside Quebec) and providing daily support to the team.
Benefits
Great Place to Work® Certified for Most Trusted Executive Team in Canada – 2025, 2024 and 2023
Great Place to Work® Certified for Best Workplaces in Canada - 2025
Canada Order of Excellence for Mental Health at Work® certification from Excellence Canada.
Pension, stock and savings programs to help build and enhance your future financial security
Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
A friendly, collaborative and inclusive culture
Flexible hybrid work model.
Job title
Director, Strategy and Communications – Digital & Client Technology Solutions
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