Senior Communications Consultant developing communications strategies to engage multiple audiences. Writing, editing, and producing various communication formats to support corporate messaging and initiatives.
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Hybrid Director, Strategy and Communications – Digital & Client Technology Solutions
Posted last month
About the role
- Director of Strategy and Communications responsible for driving strategic initiatives and internal communications for digital priorities at Sun Life. Leading a high-performing team to shape and execute strategic vision.
Responsibilities
- Drive strategic initiatives and lead internal communications efforts to advance Sun Life's digital and technology priorities
- Support the development and implementation of strategic initiatives aligned with Sun Life Canada's technology and digital transformation goals
- Collaborate with senior leadership to translate strategic vision into actionable plans and integrated roadmaps
- Lead portfolio management for key initiatives, establishing metrics and governance processes
- Identify opportunities and prioritize initiatives based on business impact and client needs
- Develop and maintain an operating calendar for strategic planning activities
- Create and execute a comprehensive internal communication strategy that showcases the DCTS transformation, innovation and execution success
- Oversee key internal communications and storytelling initiatives with compelling narratives and content
- Fuel employee engagement through strategic and innovative internal communications
- Oversee planning of key events for the DCTS team
- Lead the use of new communication channels
- Lead and develop a high-performing team of communications and strategy professionals
- Foster a culture of innovation, collaboration, and continuous learning
- Collaborate with cross-functional teams to ensure alignment and prioritization of strategic initiatives and communication efforts, with the employee experience top of mind.
- Develop and maintain strategic partnerships with key stakeholders and external partners
Requirements
- Experienced Communications leader with internal communications and multi-channel expertise
- Strong business acumen and understanding of technology trends and industry best practices
- Strong storytelling skills and an eye for graphic design to support the delivery of impactful communications campaigns
- Self-starter with a proactive ability to initiate integrated communications plans, to own execution and measure results across multiple channels
- A proven strategic ability to lead a team to plan, prioritize and collaborate with cross-functional teams to meet tight deadlines and deliver measurable results
- Ability to manage and coach team members to help them grow and develop
- 10 or more years of experience in communications and strategy roles, with at least 5 years in a leadership capacity
- Bilingual (English, French)
- Understanding of technology trends and digital transformation
- Experience in developing engaging digital internal content strategies
- Experience with multimedia communications, including video or graphic design
- Experience with preparing executives for a variety of speaking engagement styles (e.g., panel, keynote, breakout facilitation)
- Familiarity with Agile/Digital leadership environments
- Bilingualism (French, English, both oral and written) is required as the position includes managing French and English-speaking staff (Quebec and outside Quebec) and providing daily support to the team.
Benefits
- Great Place to Work® Certified for Most Trusted Executive Team in Canada – 2025, 2024 and 2023
- Great Place to Work® Certified for Best Workplaces in Canada - 2025
- Canada Order of Excellence for Mental Health at Work® certification from Excellence Canada.
- Pension, stock and savings programs to help build and enhance your future financial security
- Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
- A friendly, collaborative and inclusive culture
- Flexible hybrid work model.
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