Director of Growth leading breakthrough initiatives at Sun Life's Client Solutions Centre. Driving cross-functional collaboration in digital wealth, financial advice, and retirement planning.
Responsibilities
Drive Growth Discovery & Experimentation
Own the end-to-end pipeline of growth opportunities—from hypothesis through validation to business case
Monitor digital wealth, fintech, and retirement market trends to identify high-potential opportunities
Design and orchestrate execution of structured tests (A/B tests, MVPs, pilots) using data, client insights, and market research
Build and sequence a dynamic portfolio of experiments that continuously evolve our offerings
Scale Winning Initiatives
Orchestrate cross-functional launches that transition successful pilots into business-as-usual operations
Develop compelling business cases with rigorous financial modeling, KPIs, and ROI projections
Transform learnings into actionable strategies with clear scale-ready roadmaps
Champion member-centric experience design and activation strategies
Lead Through Influence
Drive alignment and execution across diverse stakeholder groups including Product, Marketing, Data & Analytics, Sales, Operations, Risk, Compliance, and Legal
Communicate insights through compelling storytelling that inspires action
Cultivate a culture of experimentation, rapid iteration, and continuous learning
Requirements
7–10+ years in digital wealth management, fintech, or consumer financial services
Direct-to-consumer expertise with robo-advisors, fintech platforms, digital banks, or similar
Proven experimentation track record – designed, ran, and scaled pilots or new product features from concept to launch
Entrepreneurial DNA – demonstrated success navigating ambiguity and creating clarity
Analytical excellence – transform complex data into actionable insights and growth strategies
Cross-functional orchestration – build consensus and drive execution across multidisciplinary teams
Communication mastery – influence stakeholders at all levels through compelling narratives
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