Director of Customer Growth & Strategy at Plotdesk GmbH shaping future of AI in enterprises. Driving growth initiatives and ensuring value maximization for key clients.
Responsibilities
Responsible for our key clients
Drive growth initiatives
Ensure our customers get the maximum value from our AI platform
Build long-term partnerships
Find creative solutions for complex customer requirements
Requirements
Several years of experience in strategic Account Management or Customer Success Management
Proven track record in B2B sales, especially in upselling and customer growth
Excellent communication skills in German and English (negotiation-level)
Experience managing enterprise customers and navigating complex stakeholder structures
Analytical mindset and the ability to make data-driven decisions
Bonus: Experience with SaaS products or AI technologies
Bonus: Experience with CRM systems and Customer Success tools
Benefits
Hybrid workplace (office & remote)
No-nonsense culture and plenty of autonomy
Real opportunity to shape outcomes — from customer strategies and product development to market expansion
Exciting clients who want to use AI for more than just generating flashy visuals
A team that pulls together — and masters the meme game
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