Client Manager leading the bookkeeping and outsourced finance service for businesses. Working closely with clients and managing a team across multiple locations.
Responsibilities
Be client focused, work towards and maintain professional and good relationships with clients.
Work with our London based Outsourcing Manager to lead a team across our Uckfield, London, South African and Polish offices, with Partner Support and to inspire, motivate and coach the team to be the best they can be
Lead on the conversion of new business opportunities and delivering proposals to prospects through building internal relationships and external networking
Be able to demonstrate that they have an extensive pragmatic working knowledge of bookkeeping
Be able to confidently use software such as Xero, Sage, Dext, QuickBooks, and ApprovalMax as well as training others in the team to use them in an efficient way
Review bookkeeping, management accounts CIS and VAT Returns completed by team members
Manage the workflow of the Bookkeeping team. Review weekly work plans & ensure the team is working towards deadlines throughout the week, as well as ensuring that quality standards are maintained
Review weekly timesheets completed by the team ensuring that time posted to clients and non-chargeable assignments are consistent
Agree on client timelines of when to receive information to complete bookkeeping and VAT returns
Oversee VAT application and de-registrations and VAT enquiries
Lead on ensuring compliance standards are updated, met and maintained on all work
Lead on finding ways to improve delivering an exceptional service to clients at a fair price, whilst making sure processes are established and maintained to be as effective and efficient as possible
Assist with raising bills to clients and monitoring recoveries
Embrace technological change in the accounting space and ensure these are embedded in our portfolio of client solutions
Requirements
Ideally be AAT, ACCA or ACA qualified or qualified by experience
Experience working within accountancy practice
Highly organised, with previous bookkeeping and people management skills
Good VAT knowledge
Strong IT skills and experience working with different accountancy systems (such as Xero, Sage, Dext, ApprovalMax & QuickBooks)
Self-motivated and able to work on their own initiative
Be a true team player
Prioritise communication as a key attribute
Benefits
Competitive salary and performance-related bonuses
Comprehensive pension scheme
Private health insurance
Life Insurance – death in service
Ongoing professional development and training opportunities
Flexible working arrangements and a supportive work-life balance
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