Sales Account Manager focused on cultivating client relationships and driving territory growth for a chemical distribution company. Collaborating across teams to deliver innovative solutions and services.
About the role
- Manager of Client Partnerships at Student Choice, strengthening relationships between clients and vendor partners. Responsible for identifying client needs and implementing strategies for satisfaction.
Responsibilities
- Serve as a liaison between internal teams and partners ensuring alignment on goals, priorities, and objectives.
- Manage the implementation and updating of credit union program changes in the loan origination system for all clients with all programs on the CampusDoor platform.
- Plan, organize, and facilitate regularly scheduled meetings, including agenda preparation and management, documentation, and action-item tracking for all clients with all programs on the CampusDoor platform.
- Engage partners with professionalism, maintaining strong working relationships and ensuring timely responses.
- Provide partners with clear, concise, and accurate responses based on thorough analysis.
- Track, monitor, and follow-up on deliverables to ensure completion and accountability.
- Maintain structured documentation, records, and communication logs.
- Identify process inefficiencies and recommend strategic improvements to enhance organizational effectiveness.
- Support additional initiatives, special projects, and related responsibilities as assigned.
Requirements
- Associate’s Degree/Bachelor’s Degree or equivalent work experience.
- Student lending, financial aid, or credit union experience strongly preferred.
- Experience in business, finance, marketing or economics, preferred.
- Excellent relationship skills to build collaborative partnerships.
- Customer-focused.
- Strategic thinker and problem-solver.
- Clear and articulate communicator with strong personal presence who establishes credibility with internal and external customers.
- Self-motivated and able to track, prioritize, and ensure completion of multiple concurrent tasks.
- Organized, with keen attention to detail and follow-up.
- Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
- Eloquent communication skills with confident, professional delivery.
- Ability to communicate firmly and clearly when necessary.
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