Brand Marketing Partnerships & PR Specialist driving brand awareness through strategic partnerships and media relations for Backcountry. Executing PR initiatives to engage core outdoor audiences.
About the role
- Strategic Account Manager managing key customer relationships for an AI robotics solutions company. Driving customer success and commercial growth in various industries while collaborating across teams.
Responsibilities
- Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion
- Act as trusted advisor to operational and executive stakeholders
- Drive customer value realization and ROI through strategic account management
- Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals
- Develop tailored go-to-market and account growth strategies, including QBRs and EBRs
- Partner with Product, Engineering, and Operations to translate customer needs into roadmap input
- Help build the foundation, processes, and playbooks for Customer Success at Sereact
Requirements
- Strong understanding of intralogistics, automation, robotics, or industrial tech
- Experience managing and growing enterprise or strategic accounts
- Background in a scale-up or fast-growing environment
- Proven ability to drive commercial expansion and customer outcomes
- High technical affinity; engineering background a plus
- Excellent communication and stakeholder management skills
- Fluent in English (other languages are a plus).
Benefits
- Wellpass (gym membership)
- A motivated team and an open corporate culture
- Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day.
- Company car: An exclusive mobility offer that accompanies you everywhere.
- Shape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry.
- Attractive remuneration: A competitive salary plus attractive bonus options.
- Career opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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