Hybrid Strategic Account Manager

Posted 1 hour ago

Apply now

About the role

  • Strategic Account Manager managing key customer relationships for an AI robotics solutions company. Driving customer success and commercial growth in various industries while collaborating across teams.

Responsibilities

  • Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion
  • Act as trusted advisor to operational and executive stakeholders
  • Drive customer value realization and ROI through strategic account management
  • Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals
  • Develop tailored go-to-market and account growth strategies, including QBRs and EBRs
  • Partner with Product, Engineering, and Operations to translate customer needs into roadmap input
  • Help build the foundation, processes, and playbooks for Customer Success at Sereact

Requirements

  • Strong understanding of intralogistics, automation, robotics, or industrial tech
  • Experience managing and growing enterprise or strategic accounts
  • Background in a scale-up or fast-growing environment
  • Proven ability to drive commercial expansion and customer outcomes
  • High technical affinity; engineering background a plus
  • Excellent communication and stakeholder management skills
  • Fluent in English (other languages are a plus).

Benefits

  • Wellpass (gym membership)
  • A motivated team and an open corporate culture
  • Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day.
  • Company car: An exclusive mobility offer that accompanies you everywhere.
  • Shape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry.
  • Attractive remuneration: A competitive salary plus attractive bonus options.
  • Career opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry.

Job title

Strategic Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job