Hybrid MS 365 Workplace Experience Manager

at Stryker

• Job title: MS 365 Workplace Experience Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, Cloud
• Location requirements: Hybrid, Kalamazoo, United States

About the role

• MS 365 Workplace Experience Manager supporting the adoption of collaboration tooling and governance for Microsoft 365 ecosystem. Leading license strategy and ensuring compliance objectives.

Responsibilities

• Support business adoption of collaboration tooling.
• Ensure alignment with organizational security and compliance objectives through coordination with EDT teams.
• Define and manage governance framework, license strategy, and tooling access for Microsoft 365 ecosystem.
• Establish and update Microsoft 365 governance plan aligned with enterprise policy, cost efficiency, and collaboration goals.
• Lead license planning and budgeting for Microsoft 365, and optimize spend and licensing tiers.
• Develop and operate the access-and-entitlement framework for Microsoft 365 services.
• Drive governance of Teams, SharePoint, OneDrive and collaboration tools including naming conventions, group/site provisioning, guest access.
• Monitor usage, adoption, and compliance metrics, identify license waste, and enforce cleanup and cost controls.
• Collaborate with business owners, IT operations, security, legal/compliance, and HR to ensure governance policies are embedded in collaboration tooling rollout and use.

Requirements

• Bachelors degree or in lieu of a degree, an additional 6 years of professional work experience will be considered.
• 8+ years of relevant professional experience is needed to be a qualified applicant.
• 4+ years of experience with enterprise change management processes and techniques.
• 2+ years of experience defining and executing governance frameworks for Microsoft 365 (or similar collaboration suites), including licensing optimization, access models, tenant management
• 2+ years of experience with governance controls for collaboration platforms (RBAC, DLP, retention, site lifecycle)
• 2+ years of experience working with identity and access management (IAM), Azure AD, conditional access, and automation of license provisioning
• 1+ year of experience with cloud collaboration services, SaaS licensing models.
• 1+ year of experience in vendor license negotiations, collaboration tooling contracts (e.g., Microsoft, Copilot, enterprise add-ons)

Benefits

• Work Flexibility: Hybrid