Business Analyst focused on designing conversation flows and conducting usability testing for digital interactions. Working collaboratively to create content and enhance user experience.
About the role
- Senior Business Analyst focusing on growth and digital channels in Brazil's fintech at Stone. Driving strategic initiatives and leveraging data analysis for business impact.
Responsibilities
- Executive Narrative: Own the official reports for C-level executives — not just presenting numbers, but telling the story behind the data and recommending strategic directions.
- Influence and Stakeholder Management: Lead governance rituals with directors and heads, ensuring alignment and execution of the area's priorities.
- GenAI Optimization: Use language models (GPT-4, Gemini, Claude) to automate sentiment analysis, summarize large volumes of operational data, and speed up the creation of analysis scripts.
- Predictive Analysis and Root Cause: Proactively identify trends and anomalies, anticipating impacts on CAC and LTV before they become critical issues.
- Technical Mentorship: Support the technical development (SQL/data storytelling) of more junior members of the management team.
- Intelligence Automation: Develop and maintain data structures that enable the team to make real-time decisions, reducing reliance on manual processes.
Requirements
- Advanced SQL: Full command of manipulating large datasets (BigQuery/Snowflake) and optimizing complex queries.
- Data Storytelling: Exceptional ability to synthesize information for executive audiences (board and C-level).
- Prompt Engineering & AI Savvy: Hands-on experience using tools like ChatGPT, Gemini, or Claude to accelerate workflows (data analysis, code generation, or problem structuring).
- Business Acumen: Deep understanding of SaaS/Fintech metrics (CAC, LTV, Churn, Payback).
- Experience with BI Tools: Proficiency in Tableau or Power BI to create high-impact visualizations.
Benefits
- Health and Dental Insurance
- 24/7 Hospital Virtual Verde (virtual care) available for quick and convenient access
- Meal Allowance and/or Food Allowance — Sodexo
- Remote Work Allowance (for remote positions only)
- Gympass
- Childcare Assistance — for children up to 5 years and 11 months
- Life Insurance
- Transportation Voucher (for on-site positions only)
- SESC partnership
- Fixed Salary + PLR (profit-sharing) when requirements are met
- Variable Compensation (for inbound roles and portfolio management analysts, based on performance)
- Education Benefit — Internal platform with access to books, podcasts, training and video lessons for self-development (Studa and StoneCo Library)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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