Hybrid Business Analyst

at Candescent

• Job title: Business Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Mumbai, India

About the role

• Business Analyst role at Candescent focusing on financial institutions and customer acquisition processes. Liaising with clients and technology teams to deliver solutions for digital banking.

Responsibilities

• Utilize a deep understanding of the banking sector’s customer acquisition processes to provide examples related to Terafina’s product functionality
• Elicits requirements from the client and converts them into user stories and product requirements
• Works as a part of the project team and act as a bridge between the client and the Terafina technology team by elaborating the client requirements
• Ability to translate and understand integration requirements underlying the business requirements
• Liaises between the client and internal stakeholders to validate, analyze and document the requirements in the form of user stories
• Participates and lead discovery activities with the customer to lay down the requirements
• Participates in the functional design and solutioning
• Works closely with the QA team to create test scenarios and review the test cases
• Ability to learn the Agile methodology and related project tools
• Participates in the sprint grooming sessions and sprint reviews both internally and with the customer
• Open to travel to client site for requirements gathering and implementation activities like UAT

Requirements

• 5 to 8 years of experience in the financial industry dealing with customer acquisitions and client interactions.
• Having worked in a bank / credit union or a technology service provider
• Business Banking experience is preferred but is not a prerequisite
• User experience with banking systems, for example core systems and Loan origination system like FIS, Temenos, Fiserv, Jack Henry, Lending 360 etc.
• Understand of the digital banking’s acquisition process is desirable
• Experience in implementing digital solutions would be an advantage but is not a prerequisite
• Familiar with Agile methodology would be an advantage but is not a prerequisite
• Knowledge and experience of Salesforce would be an added advantage but is not a prerequisite
• Any certifications like Certified Business Analysis Profession etc. would be desirable but is not a prerequisite
• Excellent communication skills – written and spoken – is required
• Experience in customer onboarding is required.

Benefits

• Professional development