Pumpkin is seeking an Account Executive to expand its customer base in the veterinary channel. The role involves building client relationships and executing sales strategies.
About the role
- Account Executive managing and retaining client portfolios at Stone - a payment solutions company. Responsible for sales strategies and customer satisfaction in São Paulo.
Responsibilities
- Fazer a gestão da carteira de clientes para identificar possíveis melhorias no serviço, aproximar relacionamento e identificar oportunidades de venda.
- Identificar oportunidades de up sell, cross-sell e novas frentes de negócio.
- Contatar clientes para mapear performance e oportunidades, realizando negociações e renegociações.
- Criar métricas e boas práticas para antecipar possíveis churns e atuar na reversão dos mesmos.
- Analisar os KPI's da carteira e enviar relatórios de performance para os(à) principais clientes.
- Interface com o time de tecnologia para venda e implementação de novos produtos e soluções.
Requirements
- Conhecimento de Salesforce.
- Capacidade analítica e conhecimento em Excel.
- Conhecimento de técnicas de atendimento e satisfação do(a) cliente (NPS).
- Experiência (de 1 a 2 anos) e conhecimento em técnicas e metodologias de venda.
Benefits
- Além das vagas afirmativas, todas as vagas Stone também são destinadas a pessoas com deficiência.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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