Account Coordinator at Stephen Gould assisting with client portfolios and order processing. Collaborating with sales agents and corporate departments in a hybrid work model.
Responsibilities
Assist with managing client product and business portfolios.
Administer client activity relating to composing client and supplier correspondence.
Process orders and maintain distribution spreadsheets.
Project tracking, research, and managing budgets.
Work closely with clients, suppliers, and internal teams.
Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel, and suppliers.
Receive, process, and place client orders, including scheduling shipment of goods via land, air, and/or sea.
Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA), and quality control action plans.
Capture all supporting documentation for orders in the ERP system (Epicor).
Requirements
Associate degree in Business or related discipline + 2 years of experience required.
Bachelor’s degree in business or related discipline highly preferred
High Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools – such as Microsoft Teams, Webex and Zoom highly preferred
Bilingual English/Spanish highly preferred
ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing, services, financial and other processes of an organization highly preferred.
Ideally experience in a corporate sales and service environment is preferred
Benefits
This position offers the opportunity to work a hybrid working model.
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