Hybrid Customer Service & Technical Support Representative providing support for Itamar Medical products through calls and emails. Collaborating with team to resolve customer inquiries and enhancing product knowledge.
About the role
- Analista de Sucesso do Cliente responsável por análises e implementações hidráulicas na Stattus4. Utilizando tecnologias de ponta para otimizar gestão de perdas de água.
Responsibilities
- Collect, organize and analyze hydraulic data related to water supply systems, focused on loss management;
- Research and implement new technologies to improve monitoring, control and water resource management processes;
- Analyze customer indicators and monitor satisfaction and value delivery of the applied technologies;
- Deliver trainings and capacity-building sessions for the use of Stattus4 technologies;
- Collaborate with multidisciplinary teams to integrate innovative technology solutions into projects;
- Integrate hydraulic data into Geographic Information Systems (GIS) for spatial analyses and map-based decision making;
- Prepare detailed technical reports presenting analysis results and recommendations to stakeholders;
- Collaborate with engineers, scientists and other professionals to achieve project objectives effectively and efficiently.
Requirements
- Bachelor’s degree in Environmental Engineering, Sanitary Engineering or Civil Engineering
- Proven experience in hydraulic data analysis, projects, operation, maintenance or hydraulic modeling of water supply systems
- Familiarity with emerging technologies in environmental and sanitary engineering
- Strong verbal and written communication skills to convey complex results clearly
- Ability to work effectively in a team and manage multiple tasks and projects simultaneously
- Comfortable delivering training and presenting in public
- Intermediate English.
Benefits
- Market-competitive salary
- Meal/Food Allowance (Flash)
- Transport Voucher or Mobility Allowance
- Health/Dental/Life Insurance – SulAmérica (national)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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