Sales Operations Analyst in Sales department optimizing decision - making processes through data analysis. Collaborating with various functions to enhance trade marketing initiatives.
About the role
- Regional Sales Operations Manager at Statista optimizing sales processes and partnering with sales teams. Focused on CRM management and improving operational efficiency in the Americas.
Responsibilities
- Run and refine regional sales processes already in place; document changes and close gaps
- Standardize definitions, entry/exit criteria, SLAs, and handoffs; ensure teams follow them
- Capture frontline feedback, translate it into requirements, and drive iterative improvements
- Dialer: Administer day-to-day operations; manage users, lists, QA workflows; track usage and effectiveness
- Meeting recording: Ensure coverage, tagging, libraries, and coaching workflows; monitor adoption and insights capture
- Support in the building and monitoring of Cadences in Salesforce.
- Maintain stage definitions, validation, required fields, and routing logic in partnership with central admins; drive adherence and data quality
- Monitor data completeness, duplicates, and stage hygiene; establish lightweight hygiene routines
- Enforce SLAs for lead/contact/opp updates; flag risks and create playbooks for corrective action
- Support the building and maintain foundational dashboards (activity, funnel conversion, velocity, win rates, SLA adherence)
- Provide actionable insights to managers and reps; recommend paths to remove friction
- Act as the connective tissue between Sales, Sales Enablement, Marketing, and CS
- Close the loop with reps on issues raised; track and report impact of improvements
Requirements
- 2–5 years in Sales Operations, Revenue Operations, or Sales Enablement with direct ownership of cadences, CRM processes, and tooling.
- Hands-on Salesforce experience (Salesforce Engagement Cadences, reports, dashboards, comfortable partnering with an admin for greater impact)
- Proven track record of driving adoption and improving process outcomes with frontline teams
- Strong documentation, communication, and facilitation skills; you can run crisp cadences and write clear playbooks
- Comfortable operating in evolving environments with imperfect data and changing priorities
Benefits
- Work from abroad up to 30 calendar days a year
- Hybrid work and flex-time
- International team and social events
- Subsidized urban mobility and access to fitness and wellness options
- Free access to Perplexity Enterprise and all its amazing functionalities
- Career & training opportunities
- Attractive locations and modern offices
- Mental health support with OpenUp
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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