Dispute Investigation Analyst responsible for investigating consumer - initiated inquiries and disputes across various channels while ensuring compliance with regulations. Collaborates with teams and provides timely responses based on research findings.
About the role
- Transportation Analyst specializing in traffic and revenue forecasting for toll facilities across the United States. A hybrid role based in Portland, OR with team collaboration and data processing tasks.
Responsibilities
- Assist in developing, maintaining, and applying travel demand models
- Process and analyze large transportation datasets, including traffic counts, transit ridership, origin-destination data, and toll transactions
- Support travel demand model calibration, validation, and scenario analysis
- Prepare model inputs, execute model scenarios, and summarize results for reports and presentations
- Utilize modeling software and tools such as Cube, TransCAD, VISUM, or similar platforms
- Automate data processing and analysis workflows using Python, SQL, and Excel
- Collaborate with senior modelers, planners, and engineers on technical tasks and project deliverables
- Develop technical manuals and draft technical memorandums specifically related to modeling processes
Requirements
- Experience with data analysis using Python, R, SQL, or MATLAB
- Experience with transportation software such as VISSIM, Cube, TransCAD, VISUM, HCS, Synchro, or Legion
- Experience working with large databases, dashboard development, and related software (Power BI, Tableau)
- Familiarity with GIS tools such as ArcGIS, QGIS, or GeoPandas
- Prior experience with travel demand modeling concepts and typical application procedures will be strongly preferred
- Strong quantitative, analytical, and problem-solving abilities
- Capacity to manage multiple assignments concurrently
- Bachelor of Science (B.S.) in Civil Engineering, Transportation Engineering, Transportation Planning, City and Regional Planning, Operations Research, or a related field
Benefits
- Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans
- Wellness program
- Health saving accounts
- Flexible spending accounts
- 401(k) plan
- Employee stock purchase program
- Life and accidental death & dismemberment (AD&D) insurance
- Short-term/long-term disability plans
- Emergency travel benefits
- Tuition reimbursement
- Professional membership fee coverage
- Paid family leave
- Ten paid holidays in each calendar year
- Eligible to accrue vacation between 10 and 20 days per year
- Eligible for paid sick leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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