Project Cost Analyst overseeing financial issues for transmission projects at Eversource Energy. Collaborating with Project Managers to manage costs, budgets, and financial reporting.
About the role
- Process Design Analyst collaborating with Operational Excellence Team to drive transformation and improvement at Manulife. Supporting Canada Group Benefits Health & Dental Claims with process changes and training.
Responsibilities
- collaborating with the Operational Excellence Team to drive transformation and improvement to boost operational performance
- executing transformational process changes
- working closely with management teams to identify, lead, and implement process transformation initiatives
- supporting Canada Group Benefits Health & Dental Claims
- focusing on resolving processing challenges between C2 and V3
- understanding, analyzing and documenting processes
- conducting process walkthroughs and fact-finding sessions
- identifying process improvement opportunities
- developing recommendations and participating in solutions development
- working with Training Teams to understand process changes and update documentation
- providing support for project management activities including planning, scheduling, governance and execution to successful completion
- committing to self-development towards mastery of LEAN and Agile practices, tools and methodologies, project management principles and industry knowledge
Requirements
- Deep understanding of Canada Group Benefits Claims processing on Clients II and V3 tool
- Interest in process improvement (Six Sigma or prior experience is a nice-to-have, but not required)
- Relevant experience in process mapping and procedures documentation
- Contact center/Insurance Operations business knowledge and experience
- Analytical skills
- Understanding of the big picture, impact of issues/changes to the business
- Ability to work independently on multiple projects in a fast-paced environment
- Proven ability to create and maintain strong relationships across the organization at all levels
- Excellent presentation, facilitation, and communication skills
- Ability to effectively prioritize and manage expectations
Benefits
- empowering to learn and grow the career you want
- partner with you and provide on-the-job-training on process improvement and Agile and Six Sigma principles
- recognize and support you in a flexible environment where well-being and inclusion are more than just words
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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