Consumer Strategy & Operations Manager at Upside overseeing operational excellence across consumer marketing initiatives and driving strategic priorities to actionable plans.
About the role
- Junior Operations Analyst conducting assessments and analyses to improve clients’ operational processes. Collaborating with senior team members on data-driven recommendations and presentations.
Responsibilities
- Assist in conducting operational assessments across customer service, back-office workflows, and support processes.
- Collect, validate, and analyze data from multiple sources (e.g., performance metrics, process documentation, interviews).
- Support the preparation of reports, dashboards, and presentations for internal stakeholders and clients.
- Participate in meetings, workshops, and interviews with customer operation teams.
- Help track ongoing performance metrics and follow up on implemented actions.
- Work collaboratively with project managers and senior analysts to ensure timely delivery of project tasks.
Requirements
- Bachelor’s degree in Business Administration, Economics, Engineering, Data Analytics, or a related field (preferred).
- Strong analytical and problem-solving skills, with attention to detail.
- Ability to work with data (Excel/Google Sheets required; familiarity with Power BI/Tableau is a plus).
- Excellent communication and presentation skills in English and Arabic.
- Previous internship or 1–2 years’ experience in operations, consulting, customer service analysis, or process improvement is a plus (but fresh graduates with strong analytical aptitude will be considered).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Deputy Director managing safe operations at the Defense Waste Processing Facility overseeing project implementations and safety standards. Ensuring compliance with DOE requirements and fostering Nuclear Safety Culture.
Nuclear Training Operations Instructor II leading operations department training for the historic restart of Duane Arnold Energy Center. Developing the next generation of nuclear operators at NextEra Energy.
Loan Operations Commercial Loan Closer overseeing the closing process for C&I and CRE loans. Collaborating with various partners to ensure timely loan closing in the financial services industry.
Gerontopsychiatrische Fachkraft providing care for elderly patients with mental health issues in modern facility. Focus on individual attention, team collaboration, and quality care.
Operations Manager at Design Offices coordinating events and managing customer service in Cologne. Ensuring operational excellence and providing top - notch hospitality experiences.
Analista de Planejamento Operacional SR managing demand planning and S&OP processes for agribusiness. Driving data - driven insights and operational decisions through advanced analytics.
Verantwortlich für die technische Leitung und Instandhaltung der Biogasanlagen. Zusammenarbeit mit operativen Teams und Gewährleistung eines reibungslosen Betriebs in Sachsen, Deutschland.
Center Operations Coordinator role with the USO involves operational support and customer service duties at military centers. Opportunity to make a meaningful impact on the military community through programs and activities.
Center Operations Specialist managing the daily operations of USO Centers in Kuwait. Ensuring quality service for military service members while executing engaging programs and activities.