Project Manager leading customer service projects at KommWis GmbH in Mainz. Responsible for project planning, stakeholder management, and project completion on time.
About the role
- IT Systems and Support Manager leading network systems, cloud infrastructure, and support operations at State of Arizona. Ensuring reliability and performance of enterprise IT systems while managing support teams.
Responsibilities
- Manage network systems and IT support teams, ensuring high availability and performance
- Lead helpdesk and support operations for end users and external customers
- Serve as a subject matter expert (SME) for network and cloud architecture
- Oversee cloud systems (Azure) and enterprise infrastructure
- Participate in IT strategy, planning, and governance initiatives
- Coordinate and support IT projects and technical initiatives
- Ensure implementation of security best practices and compliance standards
- Troubleshoot and resolve complex network and system issues
- Manage vendors, systems, and infrastructure operations
Requirements
- 3+ years of IT management experience
- Strong experience with complex TCP/IP network configurations
- VLAN and Layer 3 switching
- Virtualized hardware and storage environments
- Experience managing enterprise network infrastructure and support teams
Benefits
- Flexible work from home options
- Background check and drug screening required (HireRight)
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