Hybrid Inside Sales Representative II

Posted last month

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About the role

  • Inside Sales Representative II driving aftermarket parts sales and managing customer service in HVAC solutions industry. Engaging with customers, collaborating with teams, and ensuring efficient order processing.

Responsibilities

  • Proactively engage customers to upsell aftermarket parts and train team on selling techniques
  • Manage RFQ/quoting process, prepare proposals, and oversee territory revenue and margin performance
  • Serve as product champion and provide training on FAP and FEP towers, and components
  • Process orders in SAP and ensure compliance with original proposals and pricing
  • Monitor order status, coordinate with expeditors, and assist with engineering scope and scheduling alignment
  • Maintain and update aftermarket pricing catalogs and distributor stock level recommendations
  • Support new ISR training and participate in rep/service contractor education
  • Participate in emergency coverage rotation and provide advanced ERP/system support
  • Lead IT enhancement initiatives to improve quoting and order systems functionality

Requirements

  • Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint
  • Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
  • Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management
  • 5+ years of experience in product and parts sales
  • Knowledge of HVAC, cooling towers, and/or chillers, strongly desired
  • Aftermarket or distributor sales (representative management) experience, helpful
  • Familiarity with SAP, or other ERP systems
  • Familiarity with engineering documents and history, desired
  • Bachelor’s degree, or Trade School degree, in Engineering or similar technical field, preferred.

Benefits

  • Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
  • Competitive health insurance plans and 401(k) match, with benefits starting day one
  • Competitive and performance-based compensation packages and bonus plans
  • Educational assistance, leadership development programs, and recognition programs

Job title

Inside Sales Representative II

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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