Account Executive accelerating revenue growth and expanding customer base for Chord's commerce data platform. Owning full sales cycle and collaborating with multiple teams in a hybrid environment.
About the role
- Inside Sales Representative II driving aftermarket parts sales and managing customer service in HVAC solutions industry. Engaging with customers, collaborating with teams, and ensuring efficient order processing.
Responsibilities
- Proactively engage customers to upsell aftermarket parts and train team on selling techniques
- Manage RFQ/quoting process, prepare proposals, and oversee territory revenue and margin performance
- Serve as product champion and provide training on FAP and FEP towers, and components
- Process orders in SAP and ensure compliance with original proposals and pricing
- Monitor order status, coordinate with expeditors, and assist with engineering scope and scheduling alignment
- Maintain and update aftermarket pricing catalogs and distributor stock level recommendations
- Support new ISR training and participate in rep/service contractor education
- Participate in emergency coverage rotation and provide advanced ERP/system support
- Lead IT enhancement initiatives to improve quoting and order systems functionality
Requirements
- Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint
- Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
- Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management
- 5+ years of experience in product and parts sales
- Knowledge of HVAC, cooling towers, and/or chillers, strongly desired
- Aftermarket or distributor sales (representative management) experience, helpful
- Familiarity with SAP, or other ERP systems
- Familiarity with engineering documents and history, desired
- Bachelor’s degree, or Trade School degree, in Engineering or similar technical field, preferred.
Benefits
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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