IT-Systemadministrator involved in internal IT projects and providing 2nd level support for installed systems. Engaging actively with colleagues for support queries via various communication channels.
Responsibilities
Participation in internal IT projects
Responsibility for successful project delivery
Administration and maintenance of installed systems and providing 2nd level support
Troubleshooting within internal 1st and 2nd level support
Active communication with employees and responding to inquiries via phone, email, or ticketing system
Requirements
Vocational training, degree, or equivalent qualification with an IT focus
Experience in IT support
Experience with Microsoft technologies (on-premises and Microsoft 365 suite, such as Azure AD, MS SQL, Exchange, SharePoint Online)
Basic knowledge of VMware virtualization environments and Veeam backup systems
Team-oriented, independent, and service-focused working style
Strong problem-solving skills
Enjoy working with internal customers
Benefits
Flexible working hours
Compensation for overtime
Mobile working (home office)
Individual training support
Career Development Map for professional development
Team-oriented work culture
Flat hierarchies
Short decision-making processes
Open communication culture
Agile onboarding with a personal buddy
Opportunity for employee share participation (stock ownership)
Modern equipment
Free beverages in our offices
Fuel vouchers
Deutschlandticket (public transport pass)
Company fitness membership
Option to configure a company bike (JobRad)
Accident coverage — comprehensive benefits providing financial support and assisting with recovery
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