Key Account Manager at SEMCO responsible for developing customer relations in security glass segments. Engaging in strategic sales initiatives and ensuring exceptional client service.
About the role
- Regional Account Manager leading client relationship management and sales opportunities at Spectrio, a digital signage solutions provider. Responsible for post-installation support and collaboration with automotive dealers.
Responsibilities
- Lead, manage and inspire the post-installation support and service phase of the client relationship
- Partner and collaborate with dealer principals, general managers and dealership contacts to develop campaigns
- Remain current and knowledgeable on all Spectrio products and services
- Understand competitive climate of similar Spectrio products and services
- Consistently meet with, educate and advise dealer principals and/or general managers
- Modify and ensure playlists are current and targeted to dealerships’ goals
- Measure, report and communicate on dealer satisfaction’s impact on client retention
- Collaborate with Spectrio Production Department to create and network digital assets
- Act as a liaison between internal Spectrio client interacting departments and Spectrio client base
- Launch and train on all product initiatives for new and qualified dealers
- Report all technical and/or content issues and ensure thorough follow-up to client satisfaction
- Prospect new opportunities to turn over to RSMs
Requirements
- Bachelor's degree – business, marketing, communications or related field preferred
- Account management experience in the automotive industry preferred
- Driver’s license with good driving record required
- Relevant work experience of 6-8 years with outside automotive sales, a plus
- 5 years of successful sales and marketing experience in the automobile industry, ideal
- Minimum of 3 years automotive industry experience preferred
- Established relationships and performance management experience within automotive dealerships preferred
- Proficient in PC applications
Benefits
- Medical
- Dental
- Vision
- Paid Parental Leave
- 401k
- HSA
- FSA
- Dependent Care FSA
- Short and Long Term Disability
- Life Insurance
- EAP
- Paid Time Off
- Paid Sick Time
- Paid Holidays
- Education Reimbursement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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