Hybrid Regional Account Manager

Posted last week

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About the role

  • Regional Account Manager leading post-installation support and service phase for Spectrio's digital signage solutions. Collaborating with dealerships across multiple states for effective marketing campaigns.

Responsibilities

  • The Regional Account Manager will lead, manage and inspire the post-installation support and service phase of the client relationship and sales opportunity/revenue generation efforts with Spectrio clients and prospects.
  • Partner and collaborate with dealer principals, general managers and dealership contacts to develop campaigns consistent with the overall dealership marketing plan
  • Remain current and knowledgeable on all Spectrio products and services
  • Understand competitive climate of similar Spectrio products and services
  • Establish productive, professional relationships with key decision makers in assigned customer accounts
  • Consistently meet with, educate and advise dealer principals and/or general managers on digital engagement platform best practices with consistent direct interface
  • Modify and ensure playlists are current and targeted to the dealerships’ goals, traffic patterns, dwell times, customer demographics, etc.
  • Measure, report and communicate on dealer satisfaction’s impact on client retention and renewals
  • Collaborate with the Spectrio Production Department to create and network digital assets and optimize user experience
  • Evaluate client experience and utilization across multiple channels for best practice sharing
  • Provide consistent feedback and perspective to upper management on competitive landscape
  • Act as a liaison between internal Spectrio client interacting departments and Spectrio client base
  • Launch and train on all product initiatives for new and qualified dealers
  • Inspect and report on installed equipment at regular intervals – TV screens, rack, media players, etc.
  • Report all technical and/or content issues through proper channels, communicate resolution to dealer principal, general manager and/or point-of-contact and ensure thorough follow-up to client satisfaction
  • Meet and/or exceed all designated key performance indicators on a monthly basis
  • Develop and plan proficient, effective and value-added client contact travel schedules

Requirements

  • Bachelor's degree – business, marketing, communications or related field preferred
  • Account management experience in the automotive industry preferred
  • Driver’s license with good driving record required
  • Relevant work experience of 6-8 years with outside automotive sales, a plus
  • 5 years of successful sales and marketing experience in the automobile industry, ideal
  • Minimum of 3 years automotive industry experience preferred
  • Solid understanding of sales skills and techniques
  • Ability and willingness to travel within a multi-state region

Benefits

  • Medical
  • Dental
  • Vision
  • Paid Parental Leave
  • 401k
  • HSA
  • FSA
  • Dependent Care FSA
  • Short and Long Term Disability
  • Life Insurance
  • EAP
  • Paid Time Off
  • Paid Sick Time
  • Paid Holidays
  • Education Reimbursement

Job title

Regional Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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